Effective Date: June 29, 2026
This Privacy Policy (“Policy”) is issued by TKV EVENTS (“TKV EVENTS”, “Company”, “we”, “our”, or “us”) and governs the collection, storage, use, processing, disclosure, and protection of personal information of users accessing or using the website, mobile application, software platform, and related services operated by the Company (collectively referred to as the “Platform”).
By accessing, browsing, registering on, or using the Platform and/or availing any services facilitated through the Platform, you (“User”, “Customer”, “you”, or “your”) acknowledge that you have read, understood, and agreed to the terms of this Policy.
1. Scope of Policy
This Policy applies to:
- Visitors accessing the Platform;
- Customers booking or enquiring about event-related services;
- Vendors, service providers, partners, and affiliates associated with the Platform;
- Any person interacting with TKV EVENTS through electronic or offline means.
2. Information Collected
The Company may collect, receive, store, process, and verify the following categories of information:
2.1 Personal Information
Including but not limited to:
- Full name;
- Residential or business address;
- Email address;
- Mobile number;
- Government-issued identification details where required;
- Company details;
- GSTIN and tax-related details;
- Billing and payment information.
2.2 Event-Related Information
Including:
- Event dates and schedules;
- Venue details;
- Number of attendees;
- Service preferences;
- Vendor requirements;
- Event budgets and specifications.
2.3 Technical and Usage Information
Automatically collected information including:
- IP address;
- Browser and device information;
- Cookies and tracking identifiers;
- Operating system;
- Website usage statistics;
- Log data and analytics.
3. Purpose of Collection and Use
The Company may collect and process information for purposes including but not limited to:
- Facilitating bookings and service requests;
- Coordinating with third-party vendors and service providers;
- Processing payments, invoices, refunds, and settlements;
- Conducting verification and fraud prevention checks;
- Providing customer support and dispute resolution;
- Sending transactional, promotional, and service-related communications;
- Improving Platform functionality and user experience;
- Complying with legal, regulatory, taxation, and governmental obligations;
- Enforcing contractual rights and obligations.
4. Sharing and Disclosure of Information
The Company may disclose or share information with:
- Third-party event vendors and service providers;
- Payment gateway operators and financial institutions;
- Technology service providers and hosting partners;
- Professional advisors, auditors, consultants, and legal counsel;
- Government authorities, regulators, law enforcement agencies, or courts where required under applicable law.
The Company does not sell personal information to third parties for commercial gain.
5. Data Retention
The Company shall retain information for such duration as may be necessary:
- To fulfil contractual obligations;
- To comply with legal and regulatory requirements;
- To resolve disputes;
- To enforce agreements and protect legal rights.
The Company reserves the right to retain anonymized or aggregated data indefinitely.
6. Data Security
The Company implements commercially reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Notwithstanding the foregoing, no digital transmission or storage system can be guaranteed to be completely secure, and the Company does not warrant absolute security.
7. Cookies and Tracking Technologies
The Platform may utilize cookies, web beacons, and similar technologies to:
- Enhance user experience;
- Analyze Platform traffic;
- Remember user preferences;
- Deliver customized content and advertisements.
Users may disable cookies through browser settings; however, certain functionalities of the Platform may become unavailable. See our Cookie Policy for more detail.
8. User Rights
Subject to applicable law, users may:
- Request access to personal information;
- Seek correction or updation of inaccurate information;
- Request deletion of information where legally permissible;
- Withdraw consent for marketing communications.
Requests may be submitted to: support@tkvevents.com
9. Third-Party Links
The Platform may contain links to external websites, vendor pages, or third-party applications. The Company shall not be responsible for the privacy practices, security standards, or content of such third-party platforms.
10. Children’s Privacy
The Platform and Services are intended solely for individuals competent to contract under applicable laws. Persons under the age of 18 years shall not use the Platform without lawful guardian supervision.
11. Amendments
The Company reserves the right to modify, amend, or update this Policy at its sole discretion. Continued use of the Platform following publication of revised terms shall constitute acceptance of such revisions.
12. Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Courts located in Chennai, India shall have exclusive jurisdiction in relation to disputes arising hereunder.