Refunds3 Sections
Cancellation Policy
This policy explains how cancellations and refunds are handled for bookings made through PlannerKart. Refund eligibility depends on vendor terms, timing, and services already delivered.
1
Non-Refundable Amounts
The following amounts may remain non-refundable:
May not be refunded
- Platform convenience fees;
- Taxes already remitted;
- Vendor advances;
- Customized or procured materials;
- Government fees and permit charges.
2
Vendor-Initiated Cancellation
In the event of Vendor cancellation:
- PlannerKart may attempt to arrange substitute Vendors;
- If replacement is unavailable, refunds may be processed only to the extent amounts are recoverable from Vendors.
PlannerKart shall not be liable for consequential or indirect losses arising from such cancellations.
3
Refund Processing
Approved refunds shall ordinarily be processed within 7–15 business days, subject to banking and payment gateway timelines.
Related: Terms & Conditions · Privacy Policy
Cancellation Support
Need help with a cancellation or refund request? Our support team is here to assist.